Greater New York City Region (Teleworking available for the appropriate candidate)


The Managing Director of Reinsurance Operational Excellence (ROE) P&C will be responsible for the strategic direction and implementation of ROE business operations within property and casualty business lines. The successful candidate will also be responsible for designing and implementing MultiStrat Holdings’ target operating model to ensure business continuity, process efficiency, system infrastructure and quality management across all platforms.

Responsibilities include

    1. Strategic and tactical implementation of service line offerings to third parties as it pertains to ROE consulting operations, including but not limited to:
      1. Service definition documentation
      2. Scoping of project SoW
      3. New service line design and implementation that aligns with ACG corporate objectives
      4. Maintaining records of ongoing/completed projects to formulate client dossiers
      5. Defining and implementing core key performance indicators and service level agreements to assure transparency in the delivery process.
    2. Managing ROE P&C operational client relationships to ensure best in class service delivery
      1. Point of contact for operational client support
      2. Conflict/Resolution with client operational teams
      3. Liaison between business operations and ACG business development team
    3. Managing ROE P&C consultants
      1. Recruiting and interviewing candidates for new or existing roles
      2. Maintaining an associates network for short to mid-term projects
      3. Aligning consultants’ delivery objectives with annual corporate mandates
      4. Ongoing management oversight that includes but is not limited to:
        1. Quarterly reviews of objectives
        2. Professional development plans for consultants
        3. Annual performance and compensation reviews
    4. Lead the ROE P&C team to profitability by:
      1. Working together with ACG’s business development team to assure maximum resource allocation
      2. Managing both fixed and variable costs
      3. Expanding current client relationships by fostering new business, otherwise known as farming
    5. Provide the framework for scaling the MultiStrat Holdings growth strategy from an operational perspective
      1. Reinsurance accounting
      2. Underwriting operations
      3. Claims operations
      4. Systems implementation
        1. Program management
        2. Business analysis & requirement gathering
        3. Functional backfill
    6. Drive the outcomes for ongoing deal flow across all stakeholders within the ACG framework

Skills & Experience Required

The successful candidate should be able to prove

    1. A proven track record in P&C operations with a focus on global expense and resource management
    2. 10-15 years of P&C reinsurance experience
    3. Minimum of a Bachelor’s Degree in Business Administration or similar (Masters Degree is preferred)
    4. A strong network of reinsurance industry professionals both to implement strategy as well as within carriers, brokers, legacy management companies or the like
    5. An entrepreneurial spirit focused on providing growth and innovation in a burgeoning group of companies


ACG offers a competitive total compensation structure that aligns the company and employees’ objectives.

To apply, please send your resume to info@acglimited.com.